Yesterday I learned through Dagens Media that Electrolux today launches a social media newsroom. (For an overview in Swedish what this is all about, see my post Neo PR hos GM Europa, Cisco och Virgin Entertainment). I immediately tried to locate Electrolux’s interesting step on the Web (Dagens Media as many other traditional media is not keen on providing outgoing links). No success, until I asked a friend who I know advises Electrolux. He pointed me to newsroom.electrolux.com.
I like it a lot. Primarily because a Swedish (well…) major enterprise takes a step in this direction relatively early on. And while doing so humbly search for a good approach without drumming on how fantastic and innovative they are. Rather Electrolux now introduces a range of social media related functionalities and remarks (through my friend) that they have a growing list of things they want to add. For example, allowing comments. Perhaps it would be a nice thing if they offered stakeholders (bloggers, journalists, consumers, etc.) a wiki from which their newsroom project could be further informed.
The first thing that strikes me as novel (and different from traditional newsrooms) is the tag cloud. For a savvy visitor like me I appreciate the clean and organized layout. I quickly grasped (trough head lines in the right column) that they currently offer:
- Tag Cloud (where most is about “Design”)
- Pages (links to core stuff for a newsroom)
- Videos and Images (YouTube and Flickr are their chosen services)
- More links (to Electrolux brand web sites)
- More blogs (search feeds from Engadget and Gizmodo)
- Subscribe (the newsroom via Feedburner services, and from YouTube/Flickr)
Of course there are news, at the moment with only nine items. Perhaps Electrolux will populate it with old news. Perhaps they will just add new news. In any case, it was easy for me to read all the news. Generally we find a title, an ingress, a number of paragraphs with text, of which some embeds links, and a few photos. None of the news items ends with a “Fore more information…”. Even though the site offers a Media Contact page, that does not help if one gets the news over RSS. Hence, I still believe that contact information should be a part of the news entry.
Here comes my first disappointment. The newsroom is built with Wordpress, and it would have been an easy thing to add a plug-in (e.g. Share This) that adds social media functions that facilitates sharing of the news content. (see Anders Edholms comment) I actually tried posting a news URI to my wall in Facebook. As you can see the Facebook app could not locate any graphics, which probably is OK. Possibly more important is the missing headline Should have been ‘Trendy “Color Passion” products make their debut’ instead of the generic ‘newsroom.electrolux.com’. All in all, this suggests that the newsroom is not optimized for search engines.
What also strikes me is that there is virtually no educational information. That is, explanations to visitors what this kind of newsroom is all about. True, there is an About this site page. But it just informs us about that the whole thing is protected by a Creative Commons license. In my view that´s OK. There is a sufficient numbers of social media enthusiasts that knows what to do. For a geek like me it would have been nice with a brief overview of how the newsroom is built (even though I believe I have hacked the most important stuff already).
There is no (traditional) press release at Electrolux.com about the new newsroom. But through Dagens Media we can learn that the site has “been developed with a low budget by two employees with Electrolux and advice from an external consultant” (my translation). The current ambition is that one editor in the USA and one in Sweden will publish news items twice a week.
Now it is up to all of us to make the most of this.
[Update 14:40] I forgot to mention that the Swedish PR service Newsdesk for quite a while offers social media functions in their clients newsrooms. For example, Multimedia News Releases and Video releases.
[Updated 17:05 after Electrolux fixed the bug with Share-This]
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november 7th, 2007 at 17:43
Thank you for some very constructive feedback. To us the news room is new way to communicate what Electrolux does to a slightly different audience than business journalists (with whom we normally communicate from corporate). Our newsroom will not feature quarterly reports or releases about the agenda of the upcoming annual general meeting. Instead we will post news that relates more to our day-do-day business such as products and design.
I agree that contact information should be included in every posting - we will change that. A “share this” function was actually in place the day before we launched the site but the mysteriously disappeared. It’s now back.
Next step for us will be to list a number of improvements and then start updating our site. I am looking forward to more comments in the future!
Anders
november 8th, 2007 at 3:40
[...] thing I’m impressed by and I hope they keep this up is the comment that Anders Edholm left on this site. He’s honest and straight forward and comes across as very agreeable and humble. They know [...]
november 8th, 2007 at 12:04
Electrolux is latest to launch social media news room…
Electrolux is the latest big brand to launch a social media news room. As its new, it’s pretty bare at the moment, but the bones are already there with tag clouds, YouTube, Flickr, Creative Commons license and a Share This…
november 13th, 2007 at 0:47
Congratulations to Electrolux on the launch of the newsroom and I, too am very impressed that Anders Edholm stepped up and addressed your critique.
One of our clients, Seagate Technology, launched its Digital Newsroom in April choosing to call it a Digital Newsroom given that many site visitors might not know know the term social media:
http://seagate.eastwick.com/coverage/
http://seagate.eastwick.com/newsroom/
We use the “Share This” plug-in but modified it to include Facebook given its popularity.
november 13th, 2007 at 9:34
joel, thanks for your additions to our learning conversations. Now, with Sallie Goetsch’s positivie experiences with Seagate (your fingers there too :-) in mind, I am even more impressed. Will look into their newsroom later on. I have already hinted Electrolux about adding Facebook and a Swedish digg clone to their Share-This. As I hope some more PR folks see this they too will get the ideas as we discuss them.
I still think it is important to denote it as “Social Media Newsroom” in order to mark the novel functionalities with respect to (social) media developments. “Digital” could be interpreted as just another tradtiional newsroom on the web.
december 5th, 2007 at 21:32
thankiosso
Cool!
december 29th, 2008 at 4:00
Hy my name is mnorgovudkka
Im from mongolia
Buy
april 22nd, 2009 at 7:16
Richard, vad är det som gör att du blir blogg-spammad av Loreviare på just det här inlägget?
april 22nd, 2009 at 7:35
Anders, you point out that this comments have some spam, and you wonder why. Thanks for the reminder, I will remove the two entries i missed. Not sure why they appear hear. But think its a combination of how they found the post (e.g. other sites linking to it) and no links (my filter missed them),